By Annette Simmons
This article exhibits readers how one can use the method of "dialogue" to assist teams become aware of and increase their undesirable communique conduct. It explains the character of discussion and why it's so tricky to accomplish, and gives a step by step "recipe" for discussion.
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Additional info for A Safe Place for Dangerous Truths: Using Dialogue to Overcome Fear & Distrust at Work
When viewed from a distance, the big picture of dialogue can evoke any of the following metaphors. A Wave State Dialogue is a process through which we shift our minds and thoughts from a particle state to a wave state. Just as light can be both particle and wave, so can our thoughts. As long as thoughts act like distinct particles, there is no flow. Our minds are separate and disconnected. Shifting to a wave state allows a group to find a frequency through which they can communicate. Getting on the same wavelength is the goal.
Low-quality information breeds low-quality relationships, low-quality processes, andsurprise, surpriselow-quality products and services. How often do you tell the truth at work? A better question might be, how often do you believe what you hear? Most of us do not out-and-out lie. We simply hide behind partial truths; prepolished, politically correct routines; or sins of omission that distort perceptions and fracture an organization's ability to adapt. " How can we expect to meet our deadlines, keep our customers happy, or ensure quality with bad data?
Let Me "See" From Either/Or to Both/And When You Screw Up Page ix 16 Dialogue in the Real World 189 You Can't Have a Conversation With That Many People We Don't Have a Whole Day You Must Have an Agenda to Accomplish Anything Sometimes It's Not a Good Idea to Tell the Truth Relinquishing Control Is DangerousSomeone Might Get Hurt No Leader Should Mean No Facilitator Being More Than Doing Appendix: A Recipe for Dialogue 201 Bibliography 237 Index 243 Page xi ACKNOWLEDGMENTS The works of Chris Argyris, David Bohm, William Isaacs, M.