Download Power Etiquette: What You Don't Know Can Kill Your Career by Dana May Casperson PDF

By Dana May Casperson

Can desk manners make or holiday a megamerger? Can a faxing faux-pas derail a promising enterprise dating? Can an mistaken creation fee you a consumer? Can manners (or loss of them) relatively kill a occupation? totally. In an period whilst businesses are competing at the foundation of carrier, manners are even more than a social nicety -- they are a an important company ability. in reality, reliable manners are reliable enterprise. This no-nonsense ""manners reference"" refreshes readers on daily etiquette and makes definite they are on their most sensible habit. It offers speedy assistance on such pertinent and well timed issues as: * phone, email, and web etiquette * desk manners *grooming and company gown * written communications * present giving * resumes and interviews * making introductions * public talking * networking, and extra.

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If the problem is the result of language pronunciation or comprehension rather than hearing loss, getting louder will only serve to aggravate the problem. It is better to speak slower at a normal volume. Most everyone wants to have his or her name pronounced correctly and will help you with pronunciation when you ask. In today's business world, you are likely to conduct business with individuals from diverse ethnic and cultural backgrounds. Many of their names will be unusual in your experience.

A brief statement about who you are and what you do is your self-introduction. Whenever you introduce yourself, you have an opportunity to share this information and build a new relationship. Introductions are discussed in Chapter 1, The First Impression. Page 8 My name is frequently mispronounced when I am introduced. How do I correct my introducer? Repeat your name when acknowledging those you are introduced to. Later, you may want to speak privately to the introducer, as he may not know the correct pronunciation.

It is important to make the introduction even though you may be confused about which individual you should introduce first. If you forget someone's name, apologize politely and say that you have forgotten his or her name. They will most assuredly repeat their name for you. Be gracious and make an introduction even if you feel slightly awkward. The individuals involved will be grateful that you made the effort. To make an introduction properly takes practice, keen observation, and some sense of age and seniority.

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